This is for the Mall location only. I actually loved this place when Andrew (tech now at Garden Valley DCP location) worked there. I wasted 4-FOUR- HOURS there Fri, told a 1-hr. job, and to wait. Previous visit told 1-hr, took 2; so I walked to Walgreen's and meandered about before returning an hour later Fri, to find they hadn't even started. However, Gilbert is an awesome technician I rarely get, has distinguished customer service values above and beyond anyone currently at that shop. I am seeking another place to get my car serviced. My time and money would/should be welcomed somewhere else.