Extremely mean, unprofessional people. 11/16/19. Brought my car in for a transmission flush and was ignored as soon as I came into the shop. After getting a call they didn’t have the filter they needed (and that they would order it) I came to pick up my vehicle. No one spoke a word to me (even after trying to get someone’s attention and ask them) about if they would order the filter/when I should come in to actually get it done. I waited about 5 days before calling and asking if the filter had every been ordered. The man I talked to the first time said “he had to check (if they could order the filter)” uhhh okay fair. He said he’d call me back. Waiting....waiting... they forgot again. Called back trying to explain, Jacob answered the phone and was extremely rude and said “life goes on” when I said I never received a call/or explanation. It was very obvious they don’t care about keeping customers or doing anything more serious than a basic oil change. Nasty people, with a bad record.